Quality Policy
Since 1994, Hubert von Carnap GmbH & Co. KG has been committed to consistently applying and continuously improving quality management in accordance with DIN EN ISO 9001. Our quality policy sets the framework for our quality objectives and is regularly reviewed for appropriateness and adequacy.
Processes & Improvement
Our processes aim to exceed our customers’ expectations. To achieve this goal, processes are regularly improved. These improvements are triggered by our employees, by audits or by input from outside.
Customer satisfaction
The satisfaction of our customers is in our central entrepreneurial interest, and is regularly measured by us. We are constantly working to improve product quality, delivery reliability and our service to further increase customer satisfaction. Feedback from our customers is important input for us to improve.
Employees
Our employees are our most valuable asset. They are selected on the basis of professional and personal qualifications and receive continuous training. We encourage initiative and responsibility at every level of the hierarchy.
To ensure the company’s success and the jobs success and jobs in the long term, the continuous improvement process is given a very high priority.
Suppliers
A chain is only as strong as its weakest link. That is why we look for strong suppliers as partners who share our understanding of quality, our compliance program and our environmental awareness and who do not strive for short-term profit maximization. We support our suppliers in their development by providing them with intensive support, so that they can also participate in our efforts to continuously improve our processes.